Delete your fiber by oto account
Fiber is operated by otoearth, Inc. You can request account deletion in the app or on the web. You do not need to reinstall the app.
- Sign in and open Delete account, or open Account → Delete account in Fiber.
- Select the confirmation checkbox and choose Delete account.
- Your account is disabled immediately and a request is sent to our team for processing.
If you cannot sign in, email consome@oto.earth from your account email with the subject “Fiber account deletion request.” Include your nickname or user ID if available. Do not send your password or identity documents.
Data covered by your request
Our team reviews deletion of your account and associated identifiable profile, participation and recording data. Requests are processed manually, not by a fixed automatic deletion timer. The deletion request remains on file while it is being processed.
Some records may need to be retained for legal, payment, fraud-prevention or security purposes for as long as those purposes require. Distributed copies, genuinely de-identified contributions, or information incorporated into datasets or trained models may not be retrievable or separable. Submission, transformation or sharing does not automatically remove your privacy rights; our team assesses each request under applicable law. See our Privacy Policy and Recording Consent for the applicable retention terms.
You can also request deletion of particular personal data without deleting your account by emailing the same address and describing the data. We may need to verify account ownership before processing a request.